All orders are FOB Quakertown, PA. We DO NOT have free shipping.
We ship by UPS, Fedex and USPS and our shopping cart will calculate rates for you during the checkout process based on the weight and volume of the items in your order. You will have the option to compare rates and choose which shipping method is best for your order.
Orders over 500 lbs. may be less expensive to send by common carrier or on a truck. Unfortunately our shopping cart is not integrated with freight carriers because we will shop for the best rate available for you based on your location and items being shipped. Please feel free to call us at 800-819-6118 for a quote on pallet quantities. We can also use your carrier if you have one and all you need to do is email or fax us the bill of lading for your pickup.
Multiple box shipments will sometimes arrive a day or two apart, please allow ample time for your shipment to arrive before calling us to report the package missing.
Shortage or Damaged Goods: Each shipment is packed carefully keeping in mind that the order will probably be drop kicked from PA to your location. In the rare event that your order does not endure the extreme shipping, please either refuse the shipment or sign for it as "damaged" and call us immediately to start a claim. For damaged goods, please retain all boxes and packing material at least 15 days for inspection by the carrier. Claims for missing or damaged goods must be placed within 5 days of receiving your order. After 5 days of order receipt we will conclude that your order was satisfactory and no claims, refunds or exchanges will be accepted.
